Thursday, January 16, 2025

[UN 193] Top PT priorities for Prahran and Werribee


Victorians in Prahran and Werribee will elect their new state Legislative Assembly member of parliament in by-elections to happen on Saturday February 8. This is due to the resignation of Greens MP Sam Hibbins in Prahran and the retirement of former Treasurer Tim Pallas in Werribee. 

Prahran and Werribee are chalk and cheese. Seat descriptions and transport needs discussed below:

Prahran

Seat description

Prahran is a densely populated inner suburban seat with an abundance of trains, trams and some buses. Containing a mix of 'old money' Liberals, gay libertarians, young renting professionals and public housing tenants, past elections have been genuine three-way contests between Labor, Liberals and Greens. Significantly, Labor won't be standing this time, with former Labor MP-turned independent candidate Tony Lupton hoping to attract politically homeless ALP voters. There's a slew of other independents and minor parties standing too. Tally Room website candidate list and by-election discussion here.

Of interest to us was that Mr Hibbins was his party's spokesperson on transport. Potentially a fantastic portfolio for an active Greens MP, Hibbins did not make full use of it, especially on public transport service issues under a government with a very contestable record. Instead Hibbins basically spruiked for the electric car lobby and lacked a vision for buses, the nearest and often only public transport for most Melburnians. Few public transport advocates would lament his departure. 

Service needs

Prahran is lucky in that it has not just radial but also cross-suburban train and tram transport. Buses play a relatively minor role but there are some gaps they fill. Key issues for the network centre around upgrading what is already there, with some key priorities being the following: 

* Chapel Street Route 78 tram accessibility and speed upgrade

* Route 246 bus upgraded to run every 10 min 7 days per week

* Getting rid of the 40 minute Sunday morning gaps on the Sandringham line and ensuring that it benefits under the Metro Tunnel timetable later this year (including through-routing to Southern Cross and trains every 10 minutes as per the 2016 Metro Tunnel business case)  

* Improved evening and Sunday morning tram frequencies (starting with getting 30 min to 20 min)

Other upgrades likely to benefit Prahran residents include a second (northern) entrance for South Yarra Station and reviving government interest in the Park Street tram link for tram network reform. 

Werribee

Seat description

About 30km west of the CBD. The centre of an outer suburban growth area transformed by migrant families attracted by the area's affordable housing. Living costs, transport services and infrastructure, schools and health are major issues. The public transport that runs is well used but service frequencies lag the east. Also the area's last major rail infrastructure improvement, the Regional Rail Link, opened nearly a decade ago. Politically Werribee has been safe Labor but, in common with other outer areas, the ALP now relies on preferences due to a declining primary vote. All major parties will be standing in Werribee. The Liberals, racked by leadership issues over Christmas, have only just announced a candidate whose had only a few weeks to get a profile. Independents and minor party candidates will also be standing. Tally Room website by-election candidate list and discussion here

Mr Pallas was a member of the Andrews government. Labor's political achievement was turning eastern marginals into safe seats while retaining its north and western heartland despite an eroding primary vote. This was aided by generally weak Liberal campaigning, disunity, ageing volunteers and unfavourable voter demographic trends. Our single member electoral system means that you can have have some primary vote erosion without any seats being lost. However once primary vote percentage gets down to (say) the 30s then there's an avalanche effect where seats fall quickly, especially if there are strong local independents with disciplined preference flows.  

Service needs

Werribee is served by the electrified Metro Werribee line and the diesel V/Line Geelong line. Trains on both are typically every 20 minutes, with a more frequent peak service. Both are very well used but have less service than lines in the east which have a 15 or even 10 minute all day frequency. There are community calls for an extension of rail electrification and new stations such as at Black Forest Road to better serve the growth area of Mambourin. To this end the government announced a Western Rail Plan in 2018 but local sentiment is that the government has done more for the east than the west. 

The bus network was overhauled in 2015 with some incremental improvements since. However local routes mostly operate every 40 minutes off-peak with luckier corridors every 20 minutes. Evening service is limited with 9pm finishes on most routes most nights of the week. Werribee's bus routes are amongst the busiest in Melbourne on a boardings per hour basis. However it has no premium service SmartBus routes, unlike in the north or east. Also substantial areas of new estates, notably Mambourin, have no public transport at all. 

Werribee has not been short of proposals for better trains and buses. For instance the Western Rail Plan from the government and Metro 2 proposals from the Rail Futures Institute for rail.

The most radical bus proposal is that from the UoM Melbourne School of Design and backed by the FOE Sustainable Cities campaign. The concept is a recast bus network with frequent but widely spaced main road routes. Analysis shows it allows many trips to be made faster than now. The main con is that the flexible routes it proposes for local coverage don't have a very good record of success in Wyndham, with its one FlexiRide at Tarneit to be replaced with fixed routes thanks to GAIC funding.  

Still the UoM network and the advocacy for it could inspire a more pragmatic bus network model in Wyndham that delivers a step change for local buses. Ingredients could include: 

a. A genuinely frequent long-hours network based on existing direct routes that is highly promotable
b. Retention of most if not all existing local routes since these are excellent performers relative to other bus routes in Melbourne
c. Improved access to job areas such as Laverton North
d. Coverage upgrades in areas such as Mambourin that have no or limited buses

The above might be more sellable to the government and less disruptive for existing passengers. Another benefit is the potential for it to be staged, meaning benefits can start sooner.   

The frequent centrepiece of such a network model for Wyndham might be "The W", as shown below. 

Three existing routes (150, 170 & 190) could be upgraded. Initially with longer hours and maximum 20 minute waits at any time, and then upgraded to every 10 minutes 7 days. Buses would carry frequent network livery, stops would be bigger and more comfortable and there would be improved information at all stops. Priority with articulated buses could provide a tram-like product. 

A rerouted 400 has a weaker catchment so might be less frequent but there may be opportunities to extend it south, such as to Point Cook Town Centre. The Laverton end of the existing Route 400 could be replaced with new route to Tarneit Station via Laverton North and Dohertys Rd (partly the GAIC-funded Tarneit FlexiRide replacement).    

Supplementing the W could be major upgrades to other key bus routes such as 152, 160, 180, 192, 494, 495 and 497. Services every 20 minutes all week and a midnight finish would make maximum use of the existing bus fleet. 

A genuine integrated network also needs improved train frequencies, building on the December 2024 boost to Geelong line weekend services. High priorities here could include earlier weekend starts and upgraded evening frequency on the Geelong line and boosting Werribee Metro trains to every 10 minutes for most of the day (similar to Frankston line now). And on the infrastructure side extending the Werribee line to Wyndham Vale could deliver a station at Black Forest Rd, with a large unique catchment. 

Conclusion

Both Prahran and Werribee will be interesting by-elections. It remains to be seen how much transport will feature in the three or so weeks remaining. It would seem that the Greens will be using both for their 50 cent fare offer while we so far haven't heard anything from Labor and Liberal. However just because something isn't promised by the government in a by-election campaign doesn't mean that it won't happen, with the Route 800 bus in the seat of Mulgrave being an example of success. 

Other Useful Network items are here

Thursday, January 09, 2025

All over the shop: PTV website service change info

Making a complex network simple has been a stated aim for public transport bodies in Melbourne for decades.

That has two strands; (a) planning services to be inherently simple (eg higher frequencies, direct routes, consistent operations and fewer unique stopping patterns on buses and trains) and (b) providing good passenger information, whether for regular travel or when something changes. The latter has become particularly important; there would seldom be a day where there is not several major planned disruptions due to major construction works.  

Almost every organisational restructure has given better information, simpler travel, or becoming a 'one stop shop' as a reason or aim. Below is a sample of three in the last twenty years.    

Information about service changes appears in various places including signs, announcements and online, including the PTV website. I'll just discuss that website today (ie not the PTV app, operator websites like Metro Trains or Yarra Trams, or project sites like Big Build).  

Types of service changes

Service changes can be planned or unplanned, brief, extended or permanent. Examples of different types are below: 


The type and duration of the change often affects where you can find out about it online. That's important because information can be in multiple places. There isn't always hyperlinking or even simple cross-references between them. Also the effort taken to explain changes can vary; for example one item may have a map to help explain while another, even if it affects or benefits more people, might not. 

Where on the PTV website?

I found information about service changes on the following parts of the PTV website: 


Home > Footer > About PTV > Improvements and projects
 
Intended to be about 'current projects and permanent service changes across the network'. There are sections by mode (Trains, Trams, Buses and coaches) and stations. When you click on each you get the changes in reverse chronological order. Hyperlinks take you to the specific item. Generally (but not always) updated each Friday this is the section you need to learn about a new bus route or updated timetable. 

Just because there isn't an item in (for example) the bus section doesn't mean there's not a change to your service. As an example an item advising of train timetable changes (in this case December 1 for the Geelong and other lines) also has bus timetable changes listed. You would not know about this if you just looked at the bus section - there is not even a brief item linking to the main story in the train section. And there can be cases where permanent changes such as stop deletions are treated as a temporary disruption (discussed later). 

2. News and events page 
Home > More > News and Events > News

Not immediately obvious, you need to click 'MORE' (if accessing it from a PC) to find this page. This is split between News and Events, with the News page the one you see first. PTV hardly uses the News section with just five items published in the whole of 2024. The Media Release section is even sparser with just a single item from 2023. Possibly due to the trend for government media activity to be done at the ministerial or even premier level rather than the department.   

This leaves Events as the most used section. Here you will find details of public transport arrangements for sporting games and festivities. At the time of writing those most prominent are the New Years celebrations and the Australian Open. 

This information is useful for those attending these events. However regular train, tram, bus users not attending also need to know because there may be altered routes or timetables. So even if you're not going to them it's worth checking the Events page. This reflects a tendency for information to favour certain CBD-area major events rather than the myriad of other reasons people travel (including personal business and smaller or more dispersed events).

Events like the Boxing Day Sales (in which buses especially are under pressure due to their limited weekend timetables and lack of priority) get more mention in some years than others. For instance PTV took more effort for Christmas/New Year shopping in 2023-24 than the same occasion in 2024-25.  

3. Maps
Home > More > Maps

These maps (especially the metropolitan area local maps) are handy to understand bus network changes. There may be a lag (ranging from short to a couple of weeks) between when service commences and when the new maps appear. 

PTV doesn't have a reliable process for deleting old maps from their server. So if you Google search a local area map you may find links to both the current and the immediately past map, with the latter sometimes being the first search result. 

PTV greatly underuse this asset. Eg they go to all the trouble of making these maps but almost only puts them online and rarely at other places they would be useful, eg train stations and bus interchanges. Asset underutilisation is a recurring theme of how public transport is run in Victoria with low off-peak frequencies on key routes (especially weekends) being only the most important example.   

Home > More > Metro Tunnel will open in 2025

Again under More. No service information right now but keep an eye on this later this year in case there is service change advice nearer the opening date. 

Home > 

This is a general page for all modes. Go to Disruptions (across top on desktop computer) and select the first drop-down. You then choose time range and then mode (eg Train, Tram, Bus, V/Line).

You need to do more if you're interested in bus disruptions. After selecting bus you can either select route (a huge drop-down with metropolitan and regional routes, some not numbered) or Current and upcoming Travel Alerts. Selecting by route only gives you one route at a time. Whereas the latter lets you view all the travel alerts in summary form. In some cases you can click on these for a dedicated page with more information.  

The information here is a dog's breakfast. Some items are very short-term, for example a bus missing stops due to an accident. This material, which was probably entered in haste, may have spelling errors. It may be undated. And, since we know PTV doesn't have good processes for removing out of date material it is likely still not current. 

There is arguably a difference between a disruption and a permanent change. However some permanent changes are on the disruption page (discussed here) rather than the permanent service change page covered before. That can mean passengers miss things they need to see. 

In between are temporary bus stop closures. Ideally these would have start and finish dates, which is the case for most. Some closures can be up to 4 years, which stretches the definition of 'temporary'. But there are cases of bus stops that were closed over two years ago 'until further notice' like for Route 842. Without a date specifying when all these were reviewed it is hard to have confidence that the information presented is current or correct.  


Below is what you get if you look at current train disruptions via the general tab. A pop up window comes up. It's too small to see but there's a 'read more' hyperlink that goes to a page with more detail. 


In the case of this example (Frankston line) the result is this page, which was last updated on 17 December, 2024. That's a significant time lag for a fast-moving project. In this case there are references to 'late 2024' or 'Spring 2024' when we are now into summer and 2025 so there is no assurance that it is still current. As well people are referred to a Frankston line specific link https://ptv.vic.gov.au/frankstondisruptions which was previously in the Disruptions menu but is now dead. 

6. Disruptions information (line specific)
Home > 

Lines on which there are major planned disruptions due to works get their own drop-down entry in the Disruptions menu. As mentioned just above the Frankston line used to have a link but this has been deleted. However at the time of writing there are still entries for Mernda/Hurstbridge, Sunbury, Werribee and Gippsland. All except Werribee have a handy calendar that advises what date buses are replacing trains. 

7. Disruptions (alert email)
Home > Disruptions

This is a weekly email you can get to advise of forthcoming disruptions. Due to it being weekly it is only suitable for planned disruptions. It is quite rail centric; you can select specific train and tram lines for alerts but for buses it's a simple all or nothing choice. 
Home > Disruptions > Major works this summer

This is the final item in the Disruptions drop-down menu. It covers Big Build-related disruptions to rail and roads. Links provide December-February summaries for metropolitan trains, regional trains and roads (via the Transport Victoria website). However bus passengers, being second class, don't get their own page, despite disruptions likely occurring. These disruptions are often foreshadowed by a media release on the premier's website and some media coverage.  

9. Start and end dates when searching

Not a link to a specific part of the website but if you search (say) a bus route number and there's a change coming then you may get two listings - the current and the future. This only works if there is a change to a route path (which can be very minor) - not if it's just a timetable change. 



Timetable changes can be found by checking date ranges in the timetables (the pdfs is easiest). Searching can sometimes be a minor problem; PTV's search function isn't very good and you sometimes need to expand the list to get what you were looking for (even if there's only one item with exactly what you searched for).  


When you get to the route you want it's easiest to check the pdfs for date ranges. The example below is Route 506 in Brunswick. 



As well as being Melbourne's busiest bus route without Sunday service, the 506 is one of the few that retains a reduced timetable over summer. This is not always advised by PTV or the advice might be incorrect. In this case, due to a smaller bus operator being taken over by a large bus operator the arrangements changed with an effective service increase (ie a shortening of the period the summer timetable applied) that PTV didn't necessarily know about. 

10. Written route information

This is pretty obscure. So much so that PTV doesn't always remember to update it if something changes. If looking up a bus timetable select (i) Line Information, the little circle (i) icon and then the Route Description. In Route 285's case the timetable from 12 January 2025 has it departing Doncaster Park & Ride even though the service change advice here says that the bus will depart from temporary stops about 250 metres away from it. Inconsistencies like these may mislead not only passengers directly but indirectly if this is the data that the PTV call centre relies on to help callers.    


11. The PTV journey planner

The results of that are another form of public transport information. Its accuracy depends on the extent to which other information is correct and current. 

Conclusion

As can be seen, service information is scattered over various parts of the PTV website. Not all of it is where you'd expect it to be. And there is a risk that some is out of date, inconsistent or even wrong. 

Getting this right will be one of the major jobs for incoming DTP Secretary Jeroen Weimar when he takes over in just over two weeks. 

Tuesday, January 07, 2025

TT 199: PTUA's housing activity centre bus service audit


'Integration of transport and land use planning' is a catchcry that sometimes seems to be more honoured in the breach than the observance. However the state government is making a go of it in its housing  activity centre announcements. Its first 25 centres, announced last October, are generally clustered around railway stations.

In Melbourne (unlike Sydney or Perth generally) the presence of a suburban railway station doesn't necessarily assure frequent 7 day service. Our infrastructure is mostly sufficient; it's just that successive governments have, with few exceptions, not made all week frequent service a priority, with train and tram services actually declining per capita. Bus reform, so important for connections to and between major centres, is also slower than desirable, with a tendency for DTP to use metrics that inflate progress when asked about this at the last PAEC hearings.   

A good number of the first 25 housing activity centres are on lines that will either directly benefit from the Metro Tunnel, or would greatly gain (ie Craigieburn, Sandringham and Upfield) if the frequency upgrades in the 2016 Metro Tunnel Business Case service plan occur (which we don't know yet). Their locations are also conducive to improved bus and tram services. My suggestions for cost-effective infrastructure and service priorities for all 25 centres were given here, shortly after the centres were announced. 

PTUA studies bus service levels


Yesterday the Public Transport Users Association released their contribution. They audited the operating hours and service frequencies of all 51 bus routes that served the government's first 25 housing activity centres. It made it into the Herald Sun . 

The chart below summarises the results. 
 


There is a skew towards lower quality services. Below I will go through each of the four categories and suggest the easiest/cheapest/highest benefit upgrades. 

Good

Just 4 out of 51 routes with operating hours and frequencies that could be considered train-like. To show the continuing influence of Tramways Board service planning, 3 of the 4 routes rated good (216, 220, 223) are remnants of the Footscray tram network while the well-used 907 on Doncaster Rd is also an ex-Met route (albeit with subsequent upgrades). 

While these routes are well served by Melbourne bus standards some could benefit from minor operating hours or frequency improvements so that the 15-20 minute frequency applies over more of the day. 

Fair

16 routes were rated fair. The better of these are popular SmartBus routes like 900, 901, 902 and 903. While these were intended to be premium services, this was really only the case for Monday - Saturday service spans and weekday frequencies, where a 15 minute frequency applies. Weekend service is why these routes were not considered good, with gaps of up to 30 minutes applying, even during the day. Also in this group are the better non-SmartBus routes including the 472, 828 and the recently upgraded 800. 

Many of these routes have high patronage potential. Almost all would benefit greatly from upgrades of weekend service to every 20 minutes or better, with some minor operating hours increases. Eventually there will be a need to bite the bullet with SmartBus orbital splits but in the interim weekend short workings could enable 15 minute service on busy portions. Use can be made of patronage productivity statistics to prioritise which should happen first in a staged program.  

Low quality

The biggest group, involving 22 routes, are considered low quality. Most run 7 days to 9pm, meeting minimum service standards. Weekday service is typically every 30 minutes, though unique parts of the 811 and 812 around Dandenong are only hourly. Weekend service is almost always hourly. This sort of service level provides a basic 'safety net' standard but is insufficient to encourage mode shift or much reduce the need to own a car. With Saturday service only every 80 minutes and no Sunday service, the 414 through Brooklyn and Laverton doesn't even meet that; personally I'd have rated it lower.  

Some of these routes have significant patronage potential and/or serve areas with high social needs. Priority low cost upgrades could include: 
(a) 7 day service on Route 414, 
(b) Operating hours extensions on routes below minimum service standards such as 612, 
(c) Weekend upgrades on popular routes like 623, 625, 626, 693, 742, 811, and  
(d) Simplification of long and complex routes like 624 to enable improvements on their busiest portions.  

Poor

Rounding off the 51 are the 9 routes described as poor. Sometimes these are just a few trips per day, like the peak only 740 from Mitcham or the 609 which is a potentially useful inner north-east connector if it had more trips and more useful termini. 

Some of these lowly served routes have higher patronage potential than their timetables give credit for. Most notably 802 and 804 which serve Chadstone, Oakleigh, Monash University and Dandenong. Both also serve residential catchments with high social needs in Dandenong North. Nepean Hwy has only the limited service 823 but there may be benefits in a 7 day upgrade, especially if the route extended directly to Elsternwick. 

Overall the easiest/cheapest upgrades likely include:
(a) 7 day service for routes 802 and 804 (with optional simplification with Route 862), and
(b) a simplification of the complex 600/922/923 cluster with shorter waits on each route.

More complex (as they may involve work with other routes) but desirable include
(a) the abovementioned 823 upgrade and extension, and 
(b) Route 609 upgrade and reform (potentially in conjunction with an extended Route 567).  


Conclusion

PTUA has done some good work that I recommend reading. Acting on it would produce an immediate and tangible benefit for the housing growth areas, including for existing residents, some of who may be wary about plans for their suburb.  


Other Timetable Tuesday items are here