Are you being served? Commentary on the service aspects of public transport in Melbourne, Australia. Covers networks, routes, timetables, planning, co-ordination, information, marketing and more.
Thursday, September 28, 2023
UN 164: Better transport in Mulgrave (6 point plan)
This week's resignation of Daniel Andrews as premier since 2014 and member for Mulgrave since 2002 creates an opportunity for improved public transport in an area that has never had very much. The opportunity is perhaps amplified because we now have a deputy premier who strongly supports bus service upgrades, even saying that a dollar invested in service returns five dollars to the community.
For those who don't know it, Mulgrave is an almost square-shaped seat in Melbourne's mostly 1950s - 1980s (then) outer south-eastern suburbs. Ferntree Gully Rd forms its northern boundary with Heatherton Rd to its south. The east and west boundaries aren't quite as straight but roughly align with Westall Rd and East-west Link. Key suburbs include Springvale, Noble Park, Noble Park North, Wheelers Hill and Mulgrave, its namesake. Average incomes vary greatly from very low to high, generally increasing from south to north. The seat, especially its southern half, is very diverse, with a high proportion of families speaking languages other than English at home.
Ever since it urbanised the seat (and its predecessors) have been safe Labor. While there is no party with a primary vote that rivals Labor, the latter's primary vote has been falling. Such a swing away from the major parties has been particularly notable in high average income inner suburban seats (which returned 'teal' independents or Greens in the 2022 federal election) and low average income ethnically diverse outer suburban seats (most notable in parts of Melbourne's west, north and south-east).
You could watch the above video, but to put it in a nutshell, major parties took the latter areas for granted. Liberals considered they'd not win them while Labor (including in government) regarded these areas as its own and directed funding for services to more marginal areas such as the Frankston line sandbelt.
To take a transport example, while all of Bentleigh East's buses got 7 day service about 15 years ago, only about half of those in Dandenong did despite high social needs in the latter area. And, due to a preoccupation with infrastructure, the roll-out of 7 day service has ground almost to a halt with 'safe' Labor seats that missed out last time falling even further behind. Mulgrave is a classic example, with five bus routes not operating 7 days despite all recording above average usage on the days that they do operate. My 2022 election write-up on Mulgrave is here.
Existing public transport services in Mulgrave
What public transport exists in Mulgrave now? The Dandenong line serves the south-west of the seat. This has had significant level crossing removals at Springvale and Noble Park to general acclaim. There have also been some improvements to train timetables, though waits on weekend evenings and Sunday mornings remain long. This line will run through to the capacity-increasing Metro Tunnel but actual service levels are as yet unknown. Westall, Springvale, Sandown Park and Noble Park are the four stations nearest to Mulgrave residents, though some in the north may use the Glen Waverley line.
The rest of the Mulgrave seat has buses. The highest served routes are the 900 on Wellington Rd between Caulfield and Rowville and the 902 on Springvale Rd. Both get above average usage but weekend frequency on both is low for premium routes, with 30 minute gaps typical. Local Mulgrave bus routes typically operate every 30 to 120 minutes and may not run evenings, Sundays and even Saturdays. As noted above failure to meet minimum service standards for buses is more prevalent in Mulgrave than elsewhere.
A six point transport plan for Mulgrave
Quite a bit can be done for public transport in Mulgrave. Some areas have complex, indirect and overlapping bus routes that could be simplified. Key examples being the 802/804/862 along Wellington Rd and the 631, 813, 814 and 848 along Police Rd. The 802/804/862 should be relatively simple to reform while Police Rd probably requires a larger local bus network review. These can be drawn out affairs and an election campaign isn't necessarily the best time for such deliberations. Especially if you want 'quick wins' that fix the most pressing issues now.
Such issues include short operating hours unsuitable for the times that many people wish to travel, a lack of 7 day service, crowding on busy routes (notably Springvale Rd) and long waits at certain times even on busy lines and routes. The good news is that all of these are fixable by working the existing fleet harder for more of the week on existing lines and routes, with the main expenditure being additional rostered driver hours.
Such a plan would have benefits across almost the entire seat, as mapped below:
In more detail, the six initiatives could be:
1. Route 800 upgrade. Would gain longer hours (to at least 9pm) and new Sunday service. As this is a main road route serving major centres at Chadstone and Dandenong, a 20 minute weekend frequency is suggested (matching the 893 along a portion of Princes Hwy further out). As Melbourne's busiest bus without 7 day service, this upgrade would be the highest priority of the six for Mulgrave (and has certainly been the most publicised).
2. Route 814 7 day upgrade. Would gain longer hours and new Saturday afternoon and Sunday service. An hourly frequency appears low but reflects the existing weekday and Saturday morning timetable. It would also enable co-scheduling with the partly overlapping 848 to provide a combined 30 minute service on sections.
3. Route 802/804 7 day upgrade. Route 802 would gain new Saturday and Sunday service while 804 would gain improved Saturday afternoon and new Sunday service. Operating hours would also be extended to 9pm. We suggest hourly weekend service on each route with the timetable offset with Route 862 to provide a 20 minute combined frequency on the overlap.
4. Route 885 7 day upgrade. Would gain an extension of operating hours to 9pm and a new Sunday service. Hourly suggested to match existing Saturday service levels and meet minimum service standards. A later network review in the area may have scope to increase frequencies further.
5. Route 902 15 minute frequency 7 days on Springvale Rd. Route 902 SmartBus currently operates every 15 minutes on weekdays and 30 min weekends. This is a busy corridor and weekend crowding can ensue on parts of the route. We suggestion the addition of short trips every 30 min between Nunawading and the Keysborough depot to to provide a combined 15 min service during the day. 9pm to midnight Sunday evening service would also be desirable on this section.
6. Dandenong line frequency upgrade to a 20 min maximum wait. This is Melbourne's busiest rail line with Springvale one of its busier stations. Service is currently 10 min during the day (7 days) but there is a sharp drop to 30 min on weekend evenings. Sunday morning service is also half-hourly. A worthwhile and relatively economical upgrade would be to add trips so maximum waits at these times are 20 minutes - same as that on the quieter Frankston, Werribee and Williamstown lines. This upgrade would move the Dandenong line nearer to a true turn-up-and-go service across the day, though ultimately the aim should be 10 minute maximum waits at least as far as Dandenong.
Conclusion
The above forms the basis of an affordable transport upgrade agenda for Mulgrave. It's not complete but it does cover matters of most immediate importance, including completion of the minimum standards roll-out (promised in 2006) and 7 day frequent Springvale Rd service.
Subsequent stages could include frequency boosts for Route 900 on Wellington Rd, the abovementioned 802/804/862 simplification, a Police Rd corridor review (including a direct Centre Rd route to Clayton) and a start on a Monash - Dandenong frequent route on Heatherton Rd as per the Future Frequent Network.
Candidates and advocates may wish to consider it when shaping their policies for the by-election. The increased attention given to Mulgrave in the next couple of months will give a welcome opportunity for transport services to have a higher profile than they did in last November's general election. And, as you saw above, Mulgrave most definitely needs it!
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