Tuesday, September 09, 2025

TT 212: Metro Tunnel timetable implementation sequencing

 


The public does not yet know much about the new timetables associated with the Metro Tunnel Project.

The state government has said multiple times that Metro Tunnel service will start later this year (2025). Presumably to demonstrate their management credentials, they have especially stressed about this being earlier than the 2026 proposed in the Business Case from 2016.

Reported delays to parts of the project have tested hopes for a 2025 commencement. And government messaging for a while was patchy. Articles like this June 28 2025 item in The Age gave rise to time pressure speculation, including the possibility of an awkward off-peak only service at the new stations to start off with. Then the government reasserted its late 2025 start aim and things went quiet. 

2025 vs 2026? It doesn't really matter. What's most important is that we get a consistent, frequent and reliable service good enough for the Metro Tunnel to truly transform transport in Melbourne.

My view, informed by the Network Development Plan (Metropolitan Rail), is that this needs to include:

* A 5 minute all day core frequency operating through the new Metro Tunnel stations
* 10 minute all day frequencies on main connecting suburban lines, and
* Complementary tram network reform

If we don't get all three within a reasonable time of the Metro Tunnel opening then the project would not represent value for money as the realised benefits are just too small. I'm talking value (or what we get) here, whereas much commentary about major projects just dwells on cost (or what we pay).  

The above are pretty basic specifications. They are as important as the number of exits a station has. And far more important than station architecture or art. Yet so far we don't know much about the service we'll be getting, fostering an environment of speculation in the media and elsewhere. 

In the two months since The Age article came out construction has progressed well. Anzac, Arden and State Library stations are pretty much complete. There have been public tours and events involving these stations. Work on Town Hall is apparently progressing fast. And trains have been doing test runs in preparation for service. It was possible to observe these test runs from public locations to get an idea of potential frequencies operated. The government reaffirmed a 2025 start of service. 

A few days ago a Herald Sun article returned to the theme of the Metro Tunnel's opening schedule. There is still mention of a 'soft' start but in a more sensible manner than the off-peak suggestion in June. Here's an excerpt:   

The tunnel remains on track for a “soft” launch that could be as soon as late November, but is more likely to be in December, with new services initially limited during peak hours to assess and manage the new line ahead of full services." 

"This could potentially see Metro’s capability ramped up in three phases;

the first being to switch on for use,
the second to increase peak period services, and
a third to overhaul the state’s public transport timetables to fully maximise benefits across Melbourne.

The third point about the overhaul is of most interest to anyone who wants Metro Tunnel project benefits to spread as widely as possible. 

On Melbourne's peak-heavy network the biggest transformation for the least amount of extra trips added is to cut off-peak maximum waits from 30-40 min to 20 min. 

This got funded for the Craigieburn and Upfield lines in the 2025 state budget. However so far nothing has been said for the Burnley and Clifton Hill groups. 

One hopes that addressing these is within scope of the third phase overhaul. Map below is what is needed to get to a maximum 20 min wait across the network (with minor exceptions). 


Around 5% more weekly trips scheduled could go a long way to addressing this, so let's hope it happens! 

After that then the next logical step is a progressive move to ten minute off-peak frequencies on key lines such as Craigieburn and a greenfields timetable on the Burnley group that has too many stopping patterns and low evening and Sunday morning frequencies. I discussed priorities last week here.

Only with subsequent CBD tram reform and a 5 minute core frequency, will the Metro Tunnel become the genuine game changer for public transport it should and deserves to be. 

Index to Timetable Tuesday items here

Thursday, September 04, 2025

UN 210: Twelve years of retrospective items added: 2006 - 2018



Something different. Instead of writing much for today, I've been posting on the 2006 - 2018 era with items backdated. A time that started with Connex scrambling to keep up with surging rail patronage and ending with a low interest rate spell when building almost anything seemed possible, affordable and 'the right thing to do'.  

Check the listing of previous posts in the period 2006 - 2018 (on the right if viewing on a desktop computer) for more than 20 additions in the period. You will find coverage of important events in Melbourne public transport, including major rail, tram and bus service changes. Most items have links to archived websites where you can read what was said at the time. 

I wrote about the transport policy context of this era here. Priorities were different and in many respects the reverse of today. Large (or even small) infrastructure projects seemed impossible. But train and bus service reforms were both more possible and daily business.

If Melbourne had a decade of service in public transport then 2006 to 2015 would be it. Note that this emphasis was bipartisan, covering spans of both Labor and Coalition governments. That decade became two decades for V/Line trains, whose service levels continues to expand today, thanks to the benevolent then minister and now Premier Jacinta Allan, who happens to be regionally-based.

Metropolitan train and bus service matters stopped being a political priority in about 2015, with infrastructure builds taking centre stage. So much so that even when projects were completed hoped for service boosts either didn't happen or were underwhelming.

There are however early indications of revived government interest in service with the 2025 state budget funding some promising frequency boosts for the Craigieburn and Upfield lines (albeit short of what was envisaged in the 2016 Metro Tunnel Business Case) as well as some good bus improvements in the west and north.  

With that in mind it's worth recalling some of the key milestones from this earlier more service conscious period to get an idea of what was possible and done. Here's a few: 

* June 18, 2007 An item saying that 34 bus routes had been upgraded to minimum service standards between April and June 2007 as part of the Meeting our Transport Challenges upgrade program (Phase 2). These (and later) upgrades were successful with bus usage rising in line with service. The pace of bus service upgrades has fallen since with significant political campaigning needed to get even one bus route upgraded to run 7 days. 

* October 10, 2010 285 extra weekly train services with a pre-election off-peak frequency boost for the Frankston line with interpeak services going from every 15 to 10 minutes. But there was a catch. Half the services would retain their operation via the City Loop with the other half operating direct to Flinders Street. Presumably to get passengers used to direct operation which would later apply for all Frankston trains (but not until a lot of political argy-bargy over many years). Werribee, Craigieburn and Sydenham got extra peak trains while other lines went from 3 to 6 carriages on weekends.  

* May 8, 2011 This was when 635 extra weekly services were added to the metropolitan rail network then operated by Connex. This increased total weekly services to 14 000, ie an increase of 5% in one timetable change. Metro currently run 17000 weekly services, so barely keeping up with population.

An equivalent 5% uplift today (ie about 850 extra services) would be enough to cut maximum waits across the entire network from 30-40 to 20 minutes at all but a few stations so asking why this has not been a priority is a fair question given that Melbourne's off-peak rail frequencies increasingly lag Sydney and even Perth.  

* April 22, 2012 A revolutionary day for weekend train travellers in Melbourne's east and south with Ringwood, Dandenong and Frankston getting weekend trains boosted from every 20 to every 10 minutes between approximately 10 am and 7pm. Nothing bigger has happened to weekend timetables since anywhere in Melbourne. Although the Frankston line got its evening and Sunday morning maximum waits cut from 30 to 20 min much later (in 2021).   

* December 23, 2013 This was a bit of a schmozzle. Metro announced a reduced service summer timetable with big peak period gaps that in my view (I was there at the time) should never have been approved by PTV. It was particularly a problem after mid-January by which many had returned to work. Melbourne has varied in its approach to reduced summer timetables. Connex actually stopped doing them in 2007 but at some point they reappeared under Metro, only to later disappear. 

* July 27, 2014 Basically a summary item for what was possibly the biggest service reform package for public transport across many modes. Item has links to posts I'd previously made detailing parts of this package. You really need to read the full item to appreciate the amount of what was done - the less service focused DTP of today would throw up its hands and say 'no can't do' as it was so big. 

* October 12, 2014 Another pre-election sweetener for the Frankston line with some peak trips added. V/Line had some major changes including new stations opening. Plus the restoration of the controversially deleted express 303 bus route to Ringwood North.  

Remember other important dates for the network? Please share your memories in the comments below. 


See other Useful Network items here


Tuesday, September 02, 2025

TT 211: Trains and People - Who gets the most service in the suburbs?


ONE MINUTE EXECUTIVE TAKEAWAY Last year I established that there is little relationship between a line's patronage and whether it was likely to have frequent all day service. Lines like Craigieburn had double the waits of the Frankston line yet carried similar numbers. The difference in all week frequent service was even starker with Frankston getting 90 hours per week versus 20 to 30 hours for Werribee and Craigieburn. Both the latter will get added trips when the Metro Tunnel opens but this won't materially change the all week ratio.
Today I check catchment population versus off-peak service levels for middle and outer suburban stations across Melbourne. Again there are big disparities. Popular stations on less served lines get just one-ninth the service relative to population versus stations on the best served line.

Both exercises support the view that Melbourne's Metro network lacks funded and implemented master timetable planning that aligns all day rail frequency with objective criteria such as usage or catchment population. Instead historical inertia and political factors have been most powerful in determining the service that suburban stations on electrified lines get.
If you don't want to read tedious station by station comparisons just scroll to near the end for the pre and post Metro Tunnel animated frequency map. There's an action plan to fix this right at the end.  

  

 Approaches to planning suburban rail frequencies


There's at least three approaches to deciding how frequently suburban trains should run. The transport authority (which in our context includes the state government and DTP) could: 

a. Operate a decent minimum service level (say every 15 min) on all lines across the week. That has the virtue of simplicity - rock up at any station at any time and you'll have a train soon. The idea that supply (in this case frequent service) is a major driver of public transport demand so it should be high, especially given that most railway costs are fixed and the marginal cost of off-peak frequency is low. This is basically what Sydney and Perth do with minor imperfections (Sydney not quite all stations, Perth not after 9pm). Both networks are good patronage performers relative to their size and historically. 

b. Operate a low network-wide minimum service standard (eg every 30 min) and run only the densely populated section of the network network frequently all day with most of the rest frequent in peak times only. This is based on the idea that public transport usage is demand-led so it is futile to give everyone a good service all day. Brisbane does this. It's a failure with low patronage relative to both network size and (even more so) rail employee numbers. 

c. Similar to b. above but have an even lower minimum service standard (eg every 40-60 min) with history or electoral politics determining which stations get all week frequent serviceThis is what Melbourne has allowed to happen. That wording is deliberate because my hypothesis is that metropolitan electrified rail service planning is a spasmodic set-and-forget affair that lacks an annual funded continuous improvement program that targets the highest needs first. 

Weak patronage rebound for Metro network

While usage of Melbourne's large rail network remains substantial, BITRE reports that it has been the slowest to bounce back in patronage since the pandemic. Contributing factors likely include frequent construction shutdowns, our high working from home rate and long waits at the very times travel activity has grown fastest due to a lack of service reform. 

There has also been a structural shift in that we have effectively paused rail electrification to growth suburbs with V/Line diesel trains increasingly taking on the growth area suburban transport task in the west and north. Unlike Metro, V/Line does have a strong and continuous program of proportionately large frequency improvements with these often being (honoured) election promises. The same BITRE  report says that V/Line has the fastest growing patronage of Australia's regional rail operators. 

Subsequent comments here apply most to metropolitan electrified services. 

Method 

Today I'll look at the 5km population catchment of metropolitan stations relative to the service it gets.

I used the Population Around a Point website by Tom Forth to calculate station population catchments. The service is midday weekday trains per hour. That off-peak measure is good for many reasons including off-peak frequency being a better proxy of a line's usefulness for diverse trips all day, the growing relative importance of off-peak versus peak travel and off-peak's higher patronage/service elasticity. 

So that these circles (mostly) capture only a single train line and do not have a tram option, I picked a ring of suburban stations about 20 to 40km out from the city. Most circles contain several stations but these are on the same line so typically get the same waits between trains.  

Below are the two most contrasting examples. Williams Landing on the Werribee line has a high catchment population but gets few trains while Carrum on the Frankston line has one-fifth the population but has twice the train frequency. Together that makes over a 9:1 disparity in service per person in Carrum's favour.    


Williams Landing is a comparatively new station, opening in 2013. The Werribee line on which it is situated has generally had a fixed 20 minute midday service for much longer. This compares to the Frankston line which also ran every 20 minutes until it was upgraded to every 15 minutes in the 1990s and every 10 minutes in the 2010s. On the population side, Williams Landing's catchment has gone from mostly open space to heavily populated in the last thirty years.

Today's 9:1 disparity is directly due to the less populated line getting lots more midday service while the more populated line stayed stagnant regarding midday service.  

Least to most served stations by service / population

I've already discussed the extremes of Williams Landing (lowest service per head) and Carrum (highest service per head). This is my list with twelve more. Each person represents 20 000 people within a 5km radius of the state station. Below is a list of all fourteen stations I reviewed with comments below each one. 


Werribee line. Discussed above. Top ranked due to its high population density with only a basic 20 minute midday frequency on the Werribee line. Laverton to Werribee portion serves a fast growing catchment.


Sunbury line. Similar story to Williams Landing with high population but only basic midday service. Middle Footscray to St Albans section densifying, Watergardens is the nearest station to some growth areas. Metro Tunnel timetable will soon double its midday frequency to 10 minutes to provide a service that better reflects usage.


Pakenham line. Like stations in the west and north this outer south-east station combines a high population catchment with a 20 minute service midday service. Station is beyond the split at Dandenong which enjoys a 10 minute midday service. This service commenced in July 2014 with midday trains previously only every 15 minutes to Dandenong and every 30 minutes on the branches. Should gain from Metro Tunnel with frequency improvements most likely evenings and Sunday mornings (not midday).
 


Geelong line. Busiest V/Line station apart from Southern Cross. Growth area catchment. Midday trains every 20 minutes which is sometimes better than some peak period gaps. This is a new station on a new section of line that did not exist before 2015. Timetable has larger evening gaps than Werribee line and late morning starts on weekends. 


Lilydale line. Not particularly densely populated but this and the Belgrave line has some of Melbourne's longest gaps between midday trains with Adelaide or Brisbane style 30 minute headways. Waits are already longer than at more distant stations such as Melton and Geelong with Sunbury to surpass Croydon's service levels when the Metro Tunnel opens. Midday weekday service levels have been unchanged for many decades though weekend trains got improved to every 20 minutes in 2012. This make the Lilydale line (along with Belgrave) alone in having a better midday weekend service than weekday service for no rational service planning reason except inertia. More details on the More Trains Melbourne's East Facebook page

Belgrave line. Everything said above for Croydon station applies to Boronia on the Belgrave line. Both lines lag the similarly configured Pakenham and Cranbourne branches which enjoy a higher (20 min) interpeak weekday service.  

Mernda line. Has the typical 20 minute frequency common on northern and western suburban lines as has remained for decades. Line is continuously populated in Melbourne with stations to the south having densifying catchments and stations from Epping to Mernda with growth area catchments including Wollert (which will soon be getting upgraded feeder buses). Line has no infrastructure limitations preventing it going to every 10 minutes. Liberals promised to introduce a 10 minute midday service on the (then) South Morang line in 2014 but lost government. There have been negligible timetable upgrades in the decade since with evenings and Sunday mornings remaining at every 30 and 40 minutes respectively.  


Werribee line. Major centre with growth area catchment. See Williams Landing above. 


Craigieburn line. Another continuously populated line this is another northern suburb line that has lacked significant service uplifts for many decades with its 20 minute midday headway seemingly stuck in stone. Possibly now Melbourne's most crowded, the line serves growth areas north of Craigieburn. Metro Tunnel Business Case envisaged midday service would improve to every 10 minutes but government appears to have walked back on this, with 2025 budget funding aiming only to get maximum waits down to 20 minutes from their current evening and Sunday morning 30 to 40 minutes. 


Cranbourne line. Large growth area catchment with many residents hoping for an extension to Clyde. Beyond the branch at Dandenong. Midday 20 minute service commenced in 2014 with this being an upgrade on the previously 30 minute intervals. Everything said for Narre Warren also applies here. 

Hurstbridge line. Inner portion of line to Eltham has a similar basic service level as Mernda, including 20 minute midday headways. Similarly its timetable has been largely stagnant over many years. 


Ballarat line. As part of the V/Line network, Melton has enjoyed a stronger trajectory of service improvements than most Metro lines. That includes midday weekday services improving from approximately one to three trains per hour. Weekend services have also improved but not by as much with the most recent improvement from every 60 to every 40 minutes. The line serves one of Melbourne's fastest growing corridors and significant further investment in improvements is envisaged. 



Pakenham/Cranbourne line. One of a string of very busy station between Caulfield and Dandenong. Currently enjoys a 10 min midday service with likely evening and Sunday morning gains after the Metro Tunnel opens. Had a 15 minute midday service prior to the 2014 upgrade. Arguably now justifies a 5 min midday service which would be assisted by its (now) lack of level crossings. 

Frankston line. Discussed extensively before, Carrum enjoys suburban Melbourne's highest train service level with trains consistently every 10-20 minutes at all times but in early hours of Sunday morning. This was not always the case with a steady stream of upgrades basically doubling service since the 1990s, assisted by the line having several political swing seats. Bayside placement and inland Green Wedge contributes to catchment population of less than 60 000. But even doubled population would retain Carrum's spot as Melbourne's highest served station for its distance from the CBD. 

Discussion of results

There is no connection between a metropolitan train station's catchment population and how frequently its midday trains run. 

The most important factors appear to be (i) population distribution of 30 or 40 years ago and (ii) political priorities including the distribution of historically marginal and safe seats.

Inertia in metropolitan (though not regional) rail frequencies has been king for much of the last decade. The threshold to trigger a metropolitan service upgrade (even the cheapest types) is high. You basically need middle class commuters left behind on platforms to get a substantial change to train timetables, such as occurred about 10 to 15 years ago. 

The 2025 state budget may represent a turning point with exactly the required lower cost upgrades being funded along with Metro Tunnel operations. That will deliver a major all week frequency upgrade for Watergardens, the second ranked station here. And at least Williams Landing, Narre Warren, Werribee, Broadmeadows, Cranbourne and Springvale should get some gains at other times. However several more like it will be needed before we can say it represents a decisive change from the 'infrastructure over service' stance that dominated this government's first decade. 


The bigger picture

Here's a map showing the Metro network with the most and least amount of frequent service across the day. Black lines have no frequent service, brown lines are frequent in peaks only while green lines are frequent in the off-peaks too. It alternates between existing pre-Metro Tunnel and what I understand will be the service levels post-Metro. Click map for better view.  



Frequent is defined as every 15 minutes, a common threshold and base frequency for Australian transit systems. The thickest green lines are frequent seven days. Everything is daytime only as no single route or line in Melbourne has consistently frequent evening service (although some overlaps do).  

You can see massive service disparities across Melbourne. In a nutshell the west+north get a peak only frequent service while many lines in the east+south enjoy a frequent service all day on weekdays and sometimes also weekends (more here). It's a network of haves and have nots, as then Opposition transport spokesman David Hodgett said in 2016

The Metro Tunnel timetable will give the west its first ever individually frequent all week line (to Watergardens). Craigieburn and Upfield (who see their maximum waits reduced from 40 to 20 min) and Werribee (extra peak trips) also get handy gains. But the overall distribution of who gets all day frequent service remains very skewed. Want this fixed? Keep reading!   

Potential 'Big Service' Metro upgrades 

Existing high usage and high catchment populations are both good reasons to boost train frequencies at midday and other times. What are the best lines to start with? 

1. Belgrave/Lilydale lines - every 10 min to Ringwood, every 20 min Belgrave & Lilydale

On the basis of cutting the longest waits first and being the cheapest to do, a Belgrave/Lilydale timetable rethink could be a good starting point. Key priorities for a Burnley group greenfields might include 20 minute maximum waits for Belgrave and Lilydale, a 10 minute maximum wait at Ringwood and simplified peak timetables with fewer stopping patterns.

However this doesn't fix the east-west divide, which needs the next steps listed to address. 


2. Craigieburn line - every 10 min midday

Craigieburn line passengers pay the same fare as Frankston line passengers yet have double the waits, half the service and more crowded trains with higher unique section line ridership. The Metro Tunnel's business case from 2016 was based on the Craigieburn line operating every 10 minutes. This need remains today with its catchment population growing strongly, exacerbated by limited V/Line service at Donnybrook. Scheduling work may be simpler than a Burnley group greenfields timetable so there may be potential for this to be done first. 

3. Werribee line - every 10 minutes  midday

Though it has fewer stations, Werribee is another strong contender for better midday service. The line also serves a growth area. An upgrade would take some stress off the under pressure Geelong line at Wyndham Vale and Tarneit, especially if weekends used the express line like weekdays do. 

4. Mernda, inner Hurstbridge and Sandringham lines - maximum waits cut from 40 to 20 min

A package of low budget evening and Sunday morning upgrades that replicate what the 2025 state budget funded for Craigieburn and Upfield. Sandringham would be especially cheap since it requires a handful of trains added per week. Mernda and Hurstbridge (to Eltham) upgrades are best done simultaneously as part of a Clifton Hill group package, which if split could see Sunday mornings and evenings until at least 10 pm done as the first phase.

Due to relatively simple scheduling and the few extra trips needed the government may wish to make this first priority to provide early and widely spread benefits on lines long neglected. 

5. Mernda and inner Hurstbridge lines - every 10 minutes midday

Doubling of daytime service to reduce waits from 20 to 10 minutes. Serving a growth area the Mernda line is the most important but a decision may be taken to deliver similar to part of the Hurstbridge line as part of a Clifton Hill group upgrade. A 10 minute frequency would make train travel more popular in densifying inner areas where passengers must currently choose between slow frequent trams or faster but infrequent trains. It would also encourage bus reform and speed access to La Trobe University (via the existing 301 shuttle). 

Other off-peak frequency upgrades not discussed here but which could be desirable are those associated with the Upfield, Glen Waverley, Melton and Geelong lines. 


See other Timetable Tuesday items here