Saturday, March 09, 2024

How healthy are our bus routes? (1000 day Bus Plan special)

Today marks 1000 days since Victoria's Bus Plan was launched. It ably diagnosed what was wrong with buses and outlined what improved services might look like. But it lacked specifics on what was to be done. That was meant to be covered in a later Bus Reform Improvement Plan that we all politely waited for. 

After an initially promising start in 2021 and further wins thanks to the 2022 state budget a large scale bus network review was announced for Melbourne's north and north-east two months before the state election.

However momentum had waned by early 2023 with warnings and then the reality of a tough 2023 state budget with very little new for buses. This caused me to query the health of the Bus Plan in June 2023 with a grim prognosis, even as others like Infrastructure Victoria, the Committee for Melbourne and Friends of the Earth were stepping up their bus research and advocacy.  

2023's end saw no apparent revival. It was then 931 days since the release of the Bus Plan. Not even the Bus Reform Implementation Plan had come out. So I devised an online clock to see if we'd see movement within 1000 days. That raised significant interest, with '1000 days since the bus plan' quoted by campaigns and in parliament. Which is actually today. 


To mark the occasion I did a desktop health check of all 349 regular (ie non Night Network) bus routes in Melbourne. Such a check, accompanied by punctuality data, patronage data and much more, would be a necessary prelude to any implementation plan. So what you read here is just a start. 

Method

The check is crude. It's based on existing routes, not peoples needs. There are just two measures: timetable and route. Both are judged on a yes/no basis with the result added. Thus the only possible scores for a route are 0, 50 or 100% even though it's more nuanced for each route. Still, adding the results of 349 quick tests is enough to convey a fair picture of the bus network's health which is what we want today.  

Timetables are mainly assessed by whether they meet 2006's minimum service standards. That is 7 day service at least hourly until 9pm, with 6, 8 and 9am starts for weekdays, Saturdays and Sundays respectively. Not a high bar but it is a service standard on which significant progress was made (though not recently).

I also compared timetables across days of the week, especially for busier or main road routes. If a major shopping centre route ran every 15-20 minutes Monday to Saturday but dropped to hourly on Sundays then I would mark it down as a major issue. As I would for a route whose frequency was irregular, was unharmonised with trains or over-serviced for its catchment. All of these would count as a major timetable issue.

On the other hand a peak, university, industrial or limited shopper route that lacked weekend service would not be marked down given their peripheral network role. Neither did I much consider overcrowding, appropriateness of run times or punctuality (though you can check the latter here). So don't be too surprised if I didn't pick up a timetable issue on routes you know there's problems with.   

Routes were rated on many factors including excessive indirectness (some being necessary for coverage), complex loops, deviations, weak termini and duplication with other routes. Minor problems were overlooked but your judgement may differ from mine in a particular instance. Overall I've erred on the 'soft' side; like with timetables there will be routes with issues that my desktop check still gave a 100% rating to (when 70% might be fairer). 

Still, this exercise should give an idea of whether bus reform is justified and an idea of its potential gains.  

Data summary

One third (116) of Melbourne's 349 bus routes had no major timetable or route alignment issues identified. The remaining two-thirds did.

Of those about 40% (ie 94 or 27% of the total) had both timetable and route issues. Especially where routes can be made more direct or duplication lessened this presents an opportunity for cost-effective  timetable upgrades with freed-up service kilometres.   

67 routes (or just under 1/5) had timetable issues only. Fixes could be anything from extending hours to minimum standards, adding weekend service or harmonising headways with trains for improved connectivity. While some funding is likely needed for the extra drivers and route kilometres timetable only upgrades are relatively easy with no public consultation or even extra buses needed (if done at off-peak times). Occasionally the problem is overservicing with a potential to transfer service kilometres to routes or time periods that need them more. 

72, the remaining fifth, largely need route reforms. Examples include removing a deviation, making service more direct, removing duplication or extending to a logical terminus like a nearby station or shopping centre. Cost-effective opportunities for improved service may be possible where multiple routes inefficiently overlap. 




Service upgrades over time

In November 2008 I checked the progress of the Meeting Our Transport Challenges program of minimum service standards for buses released in mid-2006. There had been some Sunday service additions in 2002 but evening service to 9pm remained rare in 2006, with only 13% of routes having it. MOTC upgrades had more than tripled this to 44% of routes in less than 3 years. This growth from 40 to 137 routes means an average of 50 routes per year gained minimum service standards during this period. For context Melbourne's metropolitan population was just under 4 million in late 2008. 

Where are we over 15 years later? We now have about 1.3 million more people and 40 more bus routes (rising from 309 to 349). The proportion of that 349 meeting minimum standards (including 7 day service to 9pm) stands at 61% (ie 213 routes). Or 63% if we are generous by discounting weekday only peak and university routes that you'd never run weekends. 

The gain from 137 to 213 (ie 76 routes) represents just 5 routes per year gaining minimum service standards between 2008 and 2024. In other words the rate that Melbourne upgraded bus service slowed by about 90% compared to 15 years ago.

 
Note: Contains only one intermediate data point. Thus the 2008 - 2024 trend will vary in rate. 
For example there were significant improvements in 2009-2010. And others in 2013-2016. 

Annual scheduled service kilometres is even better in that it counts all bus service initiatives. The 2015-16 budget papers reported that metropolitan buses had 110.8 million km per annum projected to be scheduled at the end of the 2014-2015 financial year (ie before the current government was elected). The 2023-24 budget papers had 129.3 million km per annum as a target for that financial year. This  does represent service growth in absolute terms.

However Melbourne's population grew even faster, by nearly a million, over that time (from 4.3 to 5.2 million). That means there is less bus service per capita now than in 2014. That would put Melbourne in a per capita bus service recession. Similar comments likely apply for metropolitan train or tram but not V/Line whose services have grown the fastest of all modes.      

It is in this less than buoyant context that recent statements from the Minister for Public and Active Transport with regards to her government's record on public transport service should perhaps be viewed. 


Some more numbers

Below is a table I've made of the raw spreadsheet data (which you can download here). I've already discussed the first data column re MOTC minimum standards compliance. N/A means routes like university shuttles that I excluded from the survey as they are not expected to run 7 days. 

There's a stack of routes that run 7 days but don't meet MOTC standards. This is mainly because they start too late or finish too early to qualify, especially on weekends. These would be very cheap and beneficial upgrades, especially where they include popular but underserved routes like the 630 on North Rd. 

While one could argue that not all quieter routes should run 7 days or MOTC hours, there's enough 'have not' routes (124) to demonstrate that a large number (at least half) should get upgrades on pretty solid patronage or social need grounds. Examples include key routes like 237, 281, 284, 404, 414, 468, 503, 506, 536, 546, 548, 549, 612, 800, 802, 804, 814, 844, 885 etc. 

The third column deals with timetable issues. Nearly half the timetables were identified as such. As noted before these might include not only non-adherence to minimum service standards but also other factors like headways unharmonised with trains or a big drop-off in weekend (especially Sunday) frequency versus other days. This (and the next) column is less objective than the first two so your judgement on this will vary from mine. This column forms half the final score. 

The last column on the routing forms the other half of the score. Again I saw serious issues in the alignment of nearly half Melbourne's bus routes. This includes cases where the route is sound but there's enough duplication with others to query the network's efficiency.   
 
 


Data


The above charts and tables are based on spreadsheet data that you can download below. 


This includes comments for most routes to justify their scoring. 


Conclusion

This desktop review of all Melbourne's 349 regular bus routes shows a strong need for bus network reform. Most routes had issues with their timetables, alignment or both.

In addition the data presented indicates the extent to which 7 day bus upgrades have almost stalled since the MOTC program despite our city adding 1.3 million people in the interim. We've added service but  it's not been enough to keep up with population.

A failure to add sufficient service kilometres also harms the prospects for the sort of network reform envisaged in Victoria's Bus Plan. A major lesson from Auckland's success is that bus network reform is harder without extra service kilometres because you can't limit political risk by, for example, retaining some less direct / less frequent coverage style routes in high needs areas.

That doesn't mean you should give up on bus service reform. To the contrary. The more you pay attention to duplicative or overserviced routes the more 'greater good' improvements you'll be able to do. I described this more in Bus upgrades for a broke government. And if you've got processes to make several timetable adjustments in a year (rather than it taking it several years for one) you can follow the steady Perth approach of eventually getting what you want (ie simpler frequent routes) with a minimum of political backlash. 

Opportunities are especially high due to Melbourne's bus reform backlog. That can be demonstrated by the continued existence of embarrassments like routes 558, 566, 624 and 800 with severe alignment and/or timetable problems persisting for decades. Yet the record points to a reform stalemate, with the rate of even simple timetable optimisation exercises lagging cities like Perth.

It can't all be down to money; organisation and efficiency play a part too. Not only does Perth have more effective institutional frameworks and political support for improved buses but they also tolerate operational inefficiency and fare revenue loss less. Despite DTP having had a dedicated bus reform team there is as yet no sign of the promised Bus Reform Implementation Plan (that on March 6 was asked about in parliament). And, despite warnings, DTP has pursued failures like FlexiRide that have increased rather than decreased the cost per passenger carried, especially in high patronage areas like Tarneit where services commonly max out

Having now entered the Victorian Bus Plan's second thousand days, we hope that achievements in this period will greatly reverse the stagnation of its first three years and the per-capita service fall going back even further.

With a tough state budget mooted, network and service reform is perhaps the last and so far largely untapped hope for cost-effective improvements in public transport. However for this to happen political will and delivery capacity both need to be vastly better than now.

The ball is now in your court ministers Pearson and Williams.   

10 comments:

Heihachi_73 said...

There's a major hole in the minimum standard calculation - the Excel file counts buses which only comply with the minimum standard in one direction as compliant e.g. a bus which technically finishes at 9PM but only towards the depot end of the route, or even just making it to 9PM at the favoured terminus itself. Case in point, it's impossible to catch a bus from Burnt Bridge Shopping Centre to Ringwood after 8:30PM on a Sunday - the 670 is already finished while the 380 finished at all of 6PM and doesn't even stop there anyway (the bus used to back in the National/366 era but it was abolished so that the bus can hug the right lane to Oban Rd without getting stuck in traffic, much like the southbound 765 on Springvale Rd). Most bus routes need at least one extra trip in both directions to be fully compliant.

The 703, despite being labelled as a SmartBus, has gaps of over an hour on weeknights and also fails the minimum standard towards Blackburn on Sundays, yet is the only non-DART SmartBus to be given a 100% health rating; in reality the thing is dying from undiagnosed cancer. The remaining SmartBuses all thoroughly deserve their 0% however for their "premium" half-hourly night and weekend services, and stopping short of major termini.

The 900 also stops short of Caulfield during Night Network and terminates at Oakleigh instead, while 902 doesn't even have a Night Network service despite the lowly 703 running. The 908 also stops short, terminating at the incredibly weak terminus of Doncaster Park & Ride at night, forcing everyone onto a half-hourly 907 to the city which isn't a guaranteed connection (or worse, onto a 207 which takes nearly an hour to get to the city even when transferring to the 48 at North Balwyn/Kew Junction, and is not even shown on the timetables or the nigh-useless PIDs at P&R).

Pearson and Williams aren't the only two which need to get the message, our current premier and deputy premier, both former transport ministers, should both know better than sitting on public transport status quo with an exploding population.

Peter Parker said...

Thanks. Yes, I'm being very generous. Could possibly knock off at least 10% off the OK scores for both timetables or routes.

Malcolm M said...

There doesn't seem to have been any nuance to market research on the 9pm finish for bus standards on Sunday nights. Both my kids have been students at Monash Univesity, staying in accommodation at Clayton. If they returned from a weekend in regional Victoria, their Vline trip would not connect with the 900 Smartbus from Huntingdale Station, with the last service currently at 9:42pm, so they were forced to ask friends with cars or Uber. Many other regional students live in the Clayton area without their own vehicles. The early finish on Sundays has long been well known by students. The early finish also limits their socialising and employment in the CBD.

Alan said...

This is an excellent summary of the state of Melbourne's bus routes. I like how the list starts off with a solid block of "green" - it is of course no coincidence that the 1xx Wyndham routes, the product of an evidence-based reform in 2015, have above-average patronage (although of course there is much more work to do to improve public transport in Wyndham).

Heihachi_73 said...

The problem with the public transport reforms is that it is almost always limited to newer "growth" suburbs and/or subdivisions. If you're in an old (e.g. pre-1980s) suburb which has had terrible public transport since forever and missed out on even the 2006 bus reform, you're screwed.

Rowville and Wantirna are prime examples of what happens when a suburb remains forgotten for decades on end. Mooroolbark proves that having a train station doesn't mean jack for your suburb either, while Auburn proves that it isn't just the outer fringe which is limited to poor public transport - no tram along Auburn Rd unlike every other train station in the district, most trains during the day run express through the station, half-hourly trains after 8PM (supplementary 15-minute Ringwood trains don't run towards the city, and don't run at all on weekends where the half-hourly trains kick in at 7PM instead), no public transport whatsoever on Burwood Rd, while the 624 bus on Auburn Rd runs hourly all day, only beating the 285 (Camberwell, daytime only, every 45-60 minutes with nothing on Sundays) and 609 (one trip *per day* to Hawthorn station).

Peter Parker said...

@Heihachi - this is true re the pre-80s suburbs. As well as much of the outer east there's Dandenong North, Noble Park North, Frankston South and patches in many northern suburbs. The only one that bucked the trend was Brimbank (eg around St Albans) in 2014 which got upgrades (under a Liberal government).

Steven Haby said...

Hi Peter, An excellent summation of the current state of play with Melbourne's bus routes and some suggestions as to how to either get some quick wins with minor tweaks or undertake some significant and likely contentious root and branch reforms. FWIW here are my thoughts. 200 City - Bulleen. Agree with the weak terminus in the city. In fact all bus terminuses in the CBD need to be reviewed in light of the soon to be opened Metro Tunnel etc.201 Box Hill - Deakin. A good express service but is there potential to extend to Doncaster SC express non-stop to capture loadings from services at the interchange that either want to travel to BOX direct or Deakin Uni? 232 North Altona - QVM. I would delete this route as every time I've seen the 232 is mostly empty. The lack of a direct bus lane on the Westgate compounds late running. Things might improve once the WGT opens but I've heard whispers that the WGB needs serious work which could take some time so there could be lengthy lane closures etc. 284 Box Hill - Doncaster P&R / 285 Camberwell - Doncaster P&R. Back in the day the former 615 was a good tram feeder run to BOX with links to the 42 and 48 tram. I would either consider realigning the 284 to run via Union station, Canterbury Road and Station Street to BOX and/or joining it with the 285 to run CWL - Doncaster P&R - BOX via Union station. 380 Ringwood Loop. Agree and split into two. 381 Mernda - Diamond Creek. Delete. 382 Whittlesea - Northland SC. Agree this is a key destination. I would have the portion along the tram route running as a limited stop or full express. Stop data would need to back this up. 384 Whittlesea - Kinglake. If promoted properly it could work. I wonder if you could extend the 382 to Kinglake thereby releasing a route number. To be continued. Steven

Steven Haby said...

Part Two Peter. 400 Laverton - Sunshine. A good 'cross country' bus that services several prisons and industrial areas. I would extend to Williams Landing. 402 Footscray - East Melbourne. Usage will be interesting once MT opens. I am wondering if the CBD terminus can be reviewed. 403 Footscray - Melbourne Uni. Agree. I would delete this route. I would be interested to know the data on usage. 406 Footscray - East Keilor. Extend from East K and increase Sunday frequency. 407 Avondale Heights - Highpoint. Extend to Moonee Ponds but would overlap the 82 tram which has very good loadings, 411 / 412 / 414 Footscray - Laverton. Agree. Needs reform. 417 Laverton industrial. Delete and maybe incorporate into the above routes? 431 South Kingsville / 432 Yarraville. I would link both routes forming a Newport - South Kingsville - Yarraville run. 439 Werribee South. The Wyndham Harbour development could be a traffic generator but the route is very indirect. All Melton routes
Needs a major review. I would question the continuation of the 456 given forthcoming enhancements on the V/Line Ballarat corridor. Electrification should solve this problem. Again data will need to be reviewed. Ryan's 465 and 467. IIRC the 467 has a reasonable level of patronage but needs to be extended to ??? and or linked with the 465. If/when Ryan's exit track route all of their routes need a real review. 471 / 472. Both routes whilst busy need serious work and increase in frequencies or at least some short workings from Newport into WTN to cater for school traffic. 483 Sunbury - Moonee Ponds. Increase frequency. 503 / 506 Both need upgrading to MOTC including Sunday services. 505 Moonee Ponds - Melbourne Uni. Extend to Essendon as express and increase frequency. 509 West Brunswick. Consider revising back to the former Hope Street route. I was a regular user for a year and it generated sometimes standing loads on a Saturday. 513 / 517 Both routes need some reform as does much of the northern 'burbs. See my comments also on the 903. 548 - 551. All routes need to be reviewed. 558 Reservoir 'town service' Delete but check data. Given it is one of Dyson's it could be very political given past history. To be continued.

Steven Haby said...

Panorama routes. All need serious reform and rationalisation with savings directed elsewhere. The 578/9 is a good cross country run (and a lovely end to end trip IMHO) but is overserviced. 603 / 604. Candidate for deletion as overlaps trams but could be saved if directed to Burnley over the former 607. 605. Another service that generates 'reasonable' loadings but needs a review. Needs to be extended southwards to perhaps Brighton or Moorabbin. 612 Chadstone. Needs a Sunday service and probably taking out some of the 'kinks'. 623 - 626. All of these routes need a root and branch review. 623 needs to go via Caulfield. You need a PhD to understand some of these timetables. 630 Elwood - Monash. Bus lane needed along the entire North Road. Extend to Elsternwick station. 684 Eildon
Consider deleting route and handing it over to V/Line. Does generate reasonable patronage but needs a day return service in both directions. 693 Gembrook. Extend to Pakenham and delete the current Pakenham - Gembrook service or amend and have the Pakenham - Gembrook service extend to Emerald and then Fountain Gate thereby simplifying the 695. Other Belgrave routes. All need review including the 699. Could be a candidate for a Telebus style operation but mobile phone reception could be an issue. 693 Belgrave - Oakleigh
Extend to Chadstone as express ex OAK. 706 Chelsea - Mordialloc. Delete.
767 Southland - BOX. My old route back in the Rennie days. Strong loadings and could cater to improved frequencies including 15 minutes during weekends. All Frankston local routes
Need a root and branch review. All are legacy routes and there are savings to be made. 782 Flinders. Needs a weekend service to Flinders and at least an 120 minute service beyond Balnarring. Consider running a Flinders - Red Hill - Rosebud route. 788 Portsea
Needs to operate as a limited express and utilise PenLink in certain places. Run express from Mornington and the frequency needs to be boosted. Introduce a 788A which acts as a sweeper between say Rosebud and Mornington via Mt Martha. Cranbourne routes
All need a review and better frequencies to Frankston and Berwick. 800 Dandenong - Chadstone
An excellent example to run a high frequency 7 day/week service maybe with some limited stop services in the peaks. Bus lane all the way along the Princes. 838 Emerald - Fountain Gate / 840 Gembrook - Pakenham
Delete. Consider wrt my comments regarding the 695. All three could be considered as one package. I would have the following:
Pakenham - Gembrook - Emerald - Fountain Gate - Berwick with connections to the 695 at Gembrook and Emerald and Gembrook - Belgrave. 857 Chelsea - Dandenong
Another one of my favourites. Needs a review and could have a 7 day service if extended to Edithvale as part of the 858. Good connections to key railway lines. 858 Edithvale local. Consolidate with 857 or convert to Telebus. 887 Rosebud - Frankston express
Needs a better frequency and better promotion. Could be tied in with the 788 or extend south to Sorrento. 900 Rowville. Needs 100% articulated buses and a 10 minute frequency weekdays and 15 minutes weekends. All orbitals (901-2-3). All need review, better frequencies, articulated buses, limited stops and bus lanes all the way. Consider splitting some routes into two. Using the 903 as an example I would run it as a limited express as follows with stops at Mordialloc station - Mentone station - Lower, Old, South, Centre and North Roads, Oakleigh station, Chadstone, Holmesglen, High Street, Burwood Hwy, Elgar / Deakin, Wattle Park, Canterbury, Box Hill and so on. Have a 903A act as a sweeper service all stops. The 903 could support a 10 minute basic frequency on weekends ... not all the length but lots of short workings, e.g. Doncaster SC - Chadstone - Mentone for example. To be continued...

Steven Haby said...

Other issues
The government has to make bus services more sexy and interesting to the travelling public. I would have all buses in clean skin livery (i.e. no advertisements) and return to the SmartBus branding and perhaps other ideas to distinguish between different types of services. 'ExpressBus' for express type services including limited stop
'LocalBus' for standard services; 'Rail2Bus' for those that have dedicated connections to trains; 'Tram2Bus' ditto but with trams. Just ideas. Let's keep the conversation going. Cheers
Steven